You are not your Title!
Achieving Moore Balance in life
How well do you know your market?
If work is your life and you have a bad day at work, you have a bad day in life. If work is just part of your life, no biggie! Jimmy teaches from his own experience as an overworked, overcommitted employee who couldn’t say no who learned the value of taking care of self. The incredible success that began to follow this change will have you wondering why you didn’t think of this earlier!
Your group will learn:
- Leadership techniques that empower others and serve your needs.
- How to say no and keep your friends and job!
- 5 techniques for immediate life balance.
- Increased interdependence and synergy at the work place.
Millennial Marketing
How well do you know your market?
Beyond Gen X, Y or Z, today's college students are the Millenials. This independent, motivated, fast-paced and highly involved generation of students are unlike any of their predecessors. These same 16 million college aged consumers represent $200 billion of purchasing power, not to mention a lifetime of brand loyalty opportunities.
As a 10 year veteran working with college students, Jimmy knows this market. With a theory-based foundation and years of practical first hand experience with students, Jimmy will teach your group more inside track information than any "traditional" marketing book or research can offer. Learn how your company can reach out to this important segment of the market though the lens of contemporary student development theory, specific psychographics and first hand market experience.
Your group will learn:
- To understand developmental trends of college aged consumers.
- The 5 Key elements to effective marketing campaigns.
- The 6 vital components of marketing events.
- How to establish brand identity that reaches the 18-24 demographic.
- How to create effective and profitable partnerships on campus.
More than a people-person
Beyond service with a smile
Though a true industry "buzz" phrase, customer service is becoming more and more important as technology replaces the need for point of service human interaction. Are those on your front line living the mission of your organization? Customer service is more than a few pleasantries, its become a well tailored commodity. You either have it or you don’t. But if you don’t, you can certainly learn!
An expert on human relations, Jimmy will give your associates the tools they need to succeed in the competitive digital age. Market examination combined with real life examples of customer service from outstanding to painful to worse create a seminar experience that you won't soon forget.
Your group will learn:
- The most important 5 keys to service success.
- The 7 standards of customer satisfaction.
- How to implement the "Mission" and "Values" of your organization into daily work.